Privacy Policy

Xynatech Inc. ("Xynatech," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to information collected through our website and related communications.

Information We Collect

We collect information you provide directly to us when you contact us through our website forms or other channels. This typically includes:

• Name and contact details (email address, phone number, company)
• Message content, including details about your application, press specifications, and project requirements
• Files you choose to upload (such as drawings or technical specifications)
• Subject or product of interest

We do not knowingly collect sensitive personal information, financial information, or information from individuals under 18 years of age. If you believe a minor has provided personal information, please contact us so we can delete it.

When you visit our website, certain technical information (such as IP address, browser type, and pages visited) may be automatically logged by our hosting infrastructure for security and operational purposes. We do not use this information to identify individuals.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and provide the information, products, or services you request
• Communicate with you about projects, orders, technical questions, and ongoing customer relationships
• Maintain records of customer correspondence and project history
• Improve our products, services, and customer support
• Comply with legal and regulatory obligations

We do not use your information for unrelated marketing purposes, and we do not add you to mailing lists without your consent.

How We Share Your Information

We do not sell your personal information. We do not share your information with third parties for their own marketing purposes.

We share information only in these limited circumstances:

• Service providers. We use trusted third-party service providers to help operate our website and respond to inquiries — including services for form submission processing, email delivery, and website hosting. These providers process personal information only as needed to deliver their services to us, under contractual obligations consistent with this policy.
• Legal requirements. We may disclose information if required by law, court order, or to protect our legal rights, or in response to lawful requests from public authorities.
• Business transfers. If Xynatech is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Information collected through our website may be stored on servers located in the United States or other countries where our service providers operate. By using our website, you consent to this transfer.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy — typically for the duration of an active or potential customer relationship — and to comply with our legal obligations. You may request deletion of your information at any time, subject to legal retention requirements.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate information
• Deletion — request that we delete your personal information, subject to legal exceptions
• Restriction or objection — restrict or object to certain processing of your information
• Portability — receive your information in a portable format
• Withdrawal of consent — withdraw consent where we rely on it

For California residents (CCPA/CPRA): You have the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information. As noted above, we do not sell or share personal information for cross-context behavioral advertising. We will not discriminate against you for exercising any of your rights.

For European Economic Area, United Kingdom, and Switzerland residents (GDPR/UK GDPR): Our legal bases for processing personal information are: (a) your consent; (b) the performance of a contract with you or to take steps prior to entering a contract; (c) compliance with legal obligations; or (d) our legitimate business interests in operating, improving, and securing our products and services. You have the right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact us using the information at the end of this policy. We will respond within the timeframe required by applicable law. We may need to verify your identity before fulfilling certain requests.

Cookies and Tracking

Our website uses minimal cookies — primarily for essential operation. We do not use advertising or third-party tracking cookies. If we add analytics or other cookies in the future, we will update this policy and seek consent where required.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective" date at the top of this page indicates when it was last updated. We encourage you to review this policy periodically.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict-of-law principles. Any dispute arising out of or relating to this policy will be resolved in the state or federal courts located in Pennsylvania.

Contact Us

If you have questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us: